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1. Introduction

This Privacy Policy outlines how our organization (“we,” “us,” or “our”), a federally incorporated company operating in Ontario, Canada, collects, uses, discloses, and protects your personal information when you visit GoRPM.ca (the “Website”) or communicate with us. We are committed to maintaining the accuracy, confidentiality, and security of your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy standards.

 

2. Information We Collect

We limit the collection of personal information to that which is necessary for the purposes identified in this policy.

 

• Information You Voluntarily Provide: When you submit an inquiry through our contact form, request information, or reach out to us via email (such as hello@GoRPM.ca), we may collect your name, business email address, phone number, company name, and any details included in your message.

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• Automated Data & Cookies: When you browse our Website, we may automatically collect standard internet log data, including your IP address, browser type, operating system, referring URLs, and page interaction data. We use basic cookies and analytics tools to optimize website performance and improve user experience.

 

Note: Business contact information (e.g., your job title, business email, or business phone number used solely to communicate regarding your profession) is generally not subject to the same PIPEDA restrictions as personal details, but we treat all corporate contact data with strict confidentiality.

 

3. How We Use Your Information

We collect and use personal information strictly for the following purposes:

 

• To respond to your direct inquiries, strategy requests, or support questions.​

• To deliver and manage our professional services, programs, and client engagements.​

• To analyze website traffic, trends, and user experience to improve site function.​

• To comply with legal, regulatory, or administrative requirements, we do not sell, rent, or trade your personal information to third parties.

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4. Consent

By submitting your information via our contact forms or communicating with us, you provide implied consent for us to collect and use your details to respond to your specific request. If we ever wish to use your information for a secondary purpose (such as an opt-in marketing newsletter), we will obtain your express consent prior to doing so. You may withdraw your consent at any time by contacting us.

 

5. Third-Party Service Providers & Data Transfers

We may share data with trusted third-party service providers (such as web hosting partners, IT infrastructure providers, and business software tools) strictly to facilitate site operations and our services. These third parties are contractually obligated to maintain data confidentiality and implement security measures comparable to ours.

 

6. Data Security & Retention

We implement appropriate administrative, technical, and physical safeguards, such as SSL encryption, restricted access controls, and secure system protocols, to protect personal information against loss, theft, unauthorized access, or disclosure. We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to satisfy legal and reporting requirements, after which it is securely deleted or anonymized.

 

7. Your Privacy Rights

Under Canadian privacy legislation, you have the right to:

 

• Request access to the personal information we hold about you.​

• Request corrections to inaccurate or incomplete information.​

• Withdraw your consent to our processing of your information.​

• File an inquiry or complaint regarding our data handling practices.​

• To exercise any of these rights, please contact our Privacy Officer using the details below.

 

8. How We Protect and Retain Information
We implement appropriate physical, organizational, and technological safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification.

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• Security Limits: While we employ industry-standard measures (such as encrypted data transmission and restricted access controls) to safeguard your data, no method of electronic transmission or storage is completely secure. Consequently, while we strive to protect your personal information, we cannot guarantee its absolute security.

• Security Breach Notification: In the event of a security breach involving your personal information that poses a real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada in accordance with our legal obligations under PIPEDA. Notifications may be delivered electronically, in writing, or by phone, as permitted by law.

• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, audit, or statutory reporting requirements. To determine appropriate retention periods, we consider the volume, nature, and sensitivity of the data, the potential risk of unauthorized use, the feasibility of achieving our objectives through alternative means, and applicable Canadian regulatory requirements.

 

9. Third-Party Applications and External Websites
For your convenience, our Website may contain links to third-party platforms, tools, applications, or external websites that are not owned, operated, or controlled by us.

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• Independent Practices: Third-party websites operate independently and maintain their own distinct privacy policies and terms of use. We exercise no control over, and assume no responsibility for, the privacy practices, content, or data collection policies of any external services.

• User Responsibility: We encourage you to review the privacy policy of every third-party site or service you visit to understand how your information will be handled before providing any personal details.

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10. Contact Us & Privacy Officer

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact:

 

Privacy Officer

Email: legal@GoRPM.ca

Website: GoRPM.ca